If you still need help , Please contact our customer service for further assistance.
For any inquiries, please feel free to contact us. We are here to assist our valued customers' questions through our email.
Kindly note that inquiries through social media such as Instagram DM or other email addresses may be lost or delayed, so please contact CS at the email below.
We are running A’ddict official website and Parnell Amazon (U.S.).
* Please contact Amazon directly to resolve any issues for orders purchased from Amazon.
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Kindly send us an email at email@example.com or DM us with your name and phone number, as well as the items that you purchased, so that we can search your order.
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Once you add all the products in your cart, you can check the final discount and free gifts that you will receive.
Once an order has been placed, it can't be changed or canceled. However, if you forgot to apply a discount code, we can do that for you.
SHIPPING & RETURNS
a-ddictbeauty.com is dedicated store for US and Canada customers. Unfortunately, shipping is not available to the Virgin Islands, Puerto Rico at the current time.
For the country outside US, please visit our dedicated website below:
A’ddict Thailand (Shopee)
Other countries (A’ddict Amazon)
*We are not guarantee and responsible for the purchase made outside the store listed above
Orders over $80.00 ship for free!
Orders under $80.00 ship will vary depending on your package weight.
Orders for Alaska and Hawaii might have an additional shipping charge.
Orders for Canada will vary depending on your products and package weight.
You may refer to the shipping fees at the final stage during checkout.
If your order is already paid and you wish to change your shipping address, please contact us and include your order number for faster processing.
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You can track your order on your own. Please click the [ABOUT] tab above in Parnell’s website, and click [Order Tracking]. You can insert your “order number” and “Email”, or “Tracking Number” to track your order.
Once an order has shipped, tracking information can take 24-48 hours to update. If it’s been more than 48 hours and your order still shows no movement, we’re here to help! Email us at firstname.lastname@example.org .
It’s totally normal for your tracking to go a few days without an update. Once your package arrives at your local post office, the tracking may not update until it goes out for delivery. Sometimes shipping labels can get scratched during processing and don't register properly, but your package should still be on its way!
If more than 14 business days have passed since your package shipped and you still haven't seen any updates, please contact us at email@example.com for assistance. Please be sure to reference your order number with all communications with our customer service team for faster processing.
If your order arrives damaged or defective, we can assist with a refund or replacement within 15 days of purchase. Please reference your order number with all communications with our customer service for faster assistance.
1. Only products purchased on A’ddict may be returned for a refund or replacement.
2. We cannot accept items purchased from another retailer for a refund or replacement.
3. Returned products must be in their original condition. We cannot accept partially used products or products with broken seals.
4. Outbound shipping fees are not eligible for refund and return shipping costs are the responsibility of the customer. Return shipping cost is equal to the initial shipping rate.
5. If a package is confirmed delivered by our logistic partners, but it is stolen or you are unable to locate it, we are unable to refund the order amount.
6. We cannot accept responsibility for personal damages to an item. If the item has been dropped, stolen, spilled, misused, etc., we cannot accept a return or issue a refund.
7. If you have yet to receive your refund, first check your bank account or contact your credit card company. It may take some time before your refund is officially posted.
For other inquiries please contact us at firstname.lastname@example.org .
The silver tube is the renewal version.
Same fragrance with the different name & packaging 🙂
But the texture is upgraded from cream type to non-sticky primer type
Fever Love Naked Girl (White) → Naked Musk 103
Fever Love Naked Boy (Black) → Naked Sandalwood 201
The scent is the same, the differences is on the perfume type. Fever Love is cream type and the renewal Naked is primer type 😊
Musk 103: Soft, Subtle scent, musky, vanilla, powdery
Sandalwood 201: Rainy Forest, Incense, woody scent
Muguet 313: Lily, clean, refresh, soapy scent
Tuberose 420: Floral, Alluring scent
Oak Moss 501: Mossy, Patchouli, Waterlily,fresh, summery in a green, earthy scent
Eau de Parfum:
Blanc De Bloom: Soft, Soapy scent
The First: Cold, Musk, Soapy scent
Void Wood: Woody, Smoky, Sexy scent
Eat The Peach: Sweet, Woody, Peach Scent
Before Sunset: Citrus, Neroli, Orange blossom, and Musk scent
Peel the bergamot: Bergamot, Mimosa, cedarwood, citrusy, shining bright day in a monet garden scent
Sandalwood + Eat the Peach = Sweet fruity with a woody scent
Tuberose + Void Wood = Deep forest, matured floral scent
Musk103 + Eat the Peach = Sweet peach floral scent
Musk103 + Void wood = Sweet, comfortable and clean woody scent
Muguet + Eat the Peach = So sweet and pure lily
Muguet + Blanc de Bloom = sweet and clean, pure laundry
for more information.. >> https://a-ddict.sg/collections/all